Support docs

Troubleshooting checks.

A quick reference for common setup issues across bots, scripts, dashboards, API keys, permissions, and hosting.

Checks

Start here.

Most setup problems come from missing permissions, wrong file names, missing environment variables, or resources starting in the wrong order.

01 Permissions

Confirm the bot role, server role, channel overrides, and resource permissions match the guide.

02 Config values

Check API keys, client IDs, callback URLs, category IDs, channel IDs, and webhook URLs for typos.

03 Start order

Make sure dependencies start before the resource or bot feature that depends on them.

04 Console logs

Read the first real error, not just the last line. The first error usually points to the root cause.

05 Browser cache

For web UI changes, hard refresh or clear cache before assuming the deployed page is wrong.

06 Ask support

Send the product name, error screenshot, config section, and the steps already tested.

Support handoff

Still stuck?

Send the exact product, server framework, error text, and what changed before the issue started.