Chat interface
Clean customer-facing widget with quick replies and guided information collection.
What we delivered
Work showcase.
Support automation built around useful escalation instead of replacing the team.
Knowledge answers
Content-backed answers for common support questions and product guidance.
Escalation rules
Smart handoff paths for billing, technical, and urgent customer issues.
Conversation reporting
Volume, resolution, handoff, and common-topic views for support leaders.
70%queries automated
24/7first response
Rulessmart routing
Datasupport insight